FAQ

If there is an issue with enrollment, I would like to cancel or change my selection, what do I do?

If you are looking to edit the information in your account, you can sign in from your Portal, which you can access by clicking the "Go to my account" button in your confirmation email. Then you can edit the information you’d like, such as adding another person to your approved Pick-Up list, Emergency Contacts, or fixing a typo in an email address.

You can always email us at info@playcv.org the change you would like to make or the issue you are experiencing, and we can make changes on the back end.