FAQ

How will I know whether my child is enrolled or waitlisted?

Enrollsy sends a confirmation email when enrollment is complete. Keep that email because it contains the link to your account portal.

If a program is full, enroll your child on the waitlist. PlayCV will contact you when a space becomes available. A waitlist entry does not create a charge or guarantee a start date.

There is an issue with enrollment or I would like to cancel or change my selection, what do I do?

You can update account information and authorized pickup contacts through the enrollment portal linked in your confirmation email.

For schedule changes or cancellation, email info@playcv.org. Cancellations require one week’s notice. PlayCV will refund unused program days after the effective cancellation date.

Include your child’s name, school, requested change, and effective date.